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An academician by heart, a management consultant with an eye for detail, an enriching trainer, and an author with a penchant for exhibiting thought leadership, Dr. Kalim Khan plays all these roles with class, exuberance and style.

Dr. Kalim Khan is currently the Director of Rizvi Institute of Management Studies & Research which is a Post Graduating Management Institute affiliated to University of Mumbai. He is a renowned brand in the field of Management Education and is especially known for his knowledge and expertise in the area of Quantitative Techniques and Marketing Research.

He holds a doctorate in operations research and has been teaching data sciences for the past two decades.. He has been driving Analytics as a skill set for some of the best brands in the country. His programs are full of anecdotes and a participants delight.

He is also a well known brand in the area of Business Analytics and has been undertaking regular assignments in the area of Analytics for Business. Some of his work includes Churn Analysis, Developing Predictive Models, Measuring Net Promoter Score, 360 Degree Customer Centricity amongst others.

He combines academic rigour and a keen knack of how to make the most mundane topic appealing to craft programmes that leave participants spellbound. He is able to explain the most challenging topics in a manner that impels the participants to apply what they have learnt. His varied experience allows him to guide participants through the challenges they may be facing whether they be on the shop floor or the boardroom.

A firm believer in the concept of continuous improvement, he constantly upgrades his knowledge and skills in his areas of expertise. He is a voracious reader and is especially fond of Urdu poetry. He is also a co-author to three best sellers on Sales and Customer Experience and each of his books is a story telling delight.

Academic Credentials

PhD in Quantitative Techniques in Education – YCMOU

Post Graduate in Business Analytics & Business Intelligence – Great Lakes Institute of Management

Master of Management Studies – Welingkar Institute of Management Development and Research

BE (Production) – M.H. Saboo Siddique College of Engineering

Books Authored

Where Is My Ketchup? : How to Give and Receive Exceptional Customer Service (2009)

Seal The Hole In The Bucket (2010)

Be a Super Sales Person (2011)


Certified Black Belt in Six Sigma

Certified Six Sigma Green Belt

Certificate Course in Advanced Data Analysis for Marketing Decisions at IIM Ahmedabad

Certificate Course in Marketing Decision Models at IIM Bangalore

Certificate Course in Advanced Data Analysis at IIM Kozhikode

Certified as a fully qualified and accredited administrator of MBTI Suite of Instruments

Certified in Advanced Analytics and use of Quantitative Techniques in Decision Making

Certificate Course in Design of Experiments – The Shainin Approach

Certificate Course in Building Powerful and Profitable Brands by Kevin Keller

Certificate Course in Marketing Engineering


Honoured as the Best Teacher for outstanding contribution to teaching and education in Quantitative Techniques in Management by the Higher Education Forum

Certificate of Appreciation by TAFE, South Australia for Contribution in Event Management

Organisations & Committees

Member of the Academic Council and the Research Committee of SNDT University

Member of the Finance and Accounts committee of SNDT Women’s University

Chairperson for the Board of Studies in Marketing at JDBIMS.

Member of the panel of the prestigious IMC Quality Awards committee that identifies and honors quality work in the field of education in India